Click To Call

Schema

Click-to-call allows you to create URLs that can be POSTed to with a phone number or SIP URI and create a phone call from the provided contact information to a destination you have pre-determined.

Key	Description	Type	Default	Required	Support Level
auth_required	Determines if this click to call requires valid auth-tokens when invoked	boolean()	true	false
bypass_media	Default bypass media mode (The string type is deprecated, please use this as a boolean)	boolean() | string('auto' | 'false' | 'true')		false
caller_id_number	Explicitly set caller id number	string()		false
custom_application_vars./[a-zA-Z0-9\-_]+/		string()		false
custom_application_vars	Key-value pairs to set as custom_application_vars on the channel	object()	{}	false
custom_sip_headers.in	Custom SIP Headers to be applied to calls inbound to Kazoo from the endpoint	#/definitions/custom_sip_headers		false
custom_sip_headers.out	Custom SIP Headers to be applied to calls outbound from Kazoo to the endpoint	#/definitions/custom_sip_headers		false
custom_sip_headers.^[a-zA-z0-9_\-]+$	The SIP header to add	string()		false
custom_sip_headers	A property list of SIP headers	object()		false
dial_first	Determines what will be dialed first: extension or contact	string('extension' | 'contact')		false
extension	The extension to connect to when the click to call is invoked	string()		true
media.ignore_early_media	The option to determine if early media from the endpoint should always be ignored	boolean()		false
media		object()		false
music_on_hold.media_id	The ID of a media object that should be used as the music on hold	string(0..2048)		false
music_on_hold	The music on hold parameters used if not a property of the device owner	object()		false
name	A friendly name for the click to call	string(1..128)		true
outbound_callee_id_name	Callee ID Name of the device calling out to the contact number	string()		false
outbound_callee_id_number	Callee ID Number of the device calling out to the contact number	string()		false
presence_id	Static presence ID (used instead of SIP username)	string()		false	supported
ringback	Ringback to use	string()		false
throttle	The rate that this click to call can be invoked	integer()		false
timeout	How long, in seconds, to wait for the call to progress	integer()		false
whitelist.[]		string(1..)		false
whitelist	A list of regular expressions that the click to call can dial to	array(string(1..))		false

custom_sip_headers

Custom SIP headers applied to an INVITE

Key	Description	Type	Default	Required	Support Level
^[a-zA-z0-9_\-]+$	The SIP header to add	string()		false

List all clicktocall endpoints

GET /v2/accounts/{ACCOUNT_ID}/clicktocall

curl -v -X GET \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall

{
    "auth_token":"{AUTH_TOKEN}",
    "data": [
        {
            "extension": "{EXTENSION}",
            "id": "{C2C_ID}",
            "name": "{NAME}"
        }
    ],
    "node": "{NODE_HASH}",
    "page_size": 1,
    "request_id": "{REQUEST_ID}",
    "revision": "{REVISION}",
    "status": "success",
    "timestamp": "{TIMESTAMP}",
    "version": "4.3.1"
}

Create a clicktocall endpoint

PUT /v2/accounts/{ACCOUNT_ID}/clicktocall

curl -v -X PUT \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    -d '{"data":{"name":"{NAME}, "auth_required":false, "extension":"{EXTENSION}"}}'
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall

{
    "auth_token":"{AUTH_TOKEN}",
    "data": {
        "auth_required": false,
        "custom_application_vars": {},
        "extension": "{EXTENSION}",
        "id": "{C2C_ID}",
        "name": "{NAME}"
    },
    "node": "{NODE_HASH}",
    "request_id": "{REQUEST_ID}",
    "revision": "{REVISION}",
    "status": "success",
    "timestamp": "{TIMESTAMP}",
    "version": "4.3.1"
}

Fetch

GET /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

curl -v -X GET \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

{
    "auth_token":"{AUTH_TOKEN}",
    "data": {
        "auth_required": false,
        "custom_application_vars": {},
        "extension": "{EXTENSION}",
        "id": "{C2C_ID}",
        "name": "{NAME}"
    },
    "node": "{NODE_HASH}",
    "request_id": "{REQUEST_ID}",
    "revision": "{REVISION}",
    "status": "success",
    "timestamp": "{TIMESTAMP}",
    "version": "4.3.1"
}

Change

POST /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

curl -v -X POST \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

Patch

PATCH /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

curl -v -X PATCH \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

Remove

DELETE /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

curl -v -X DELETE \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}

Fetch

GET /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}/history

curl -v -X GET \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}/history

Execute the clicktocall with a supplied number

GET/POST /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}/connect

Non-blocking version

curl -v -X GET \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}/connect?contact={CONTACT}

Will return immediately with a 202

    "data": {
        "application_data": {
            "route": "{CONTACT}"
        },
        "application_name": "transfer",
        "continue_on_fail": true,
        "custom_application_vars": {
            "contact": "{CONTACT}"
        },
        "custom_channel_vars": {
            "account_id": "{ACCOUNT_ID}",
            "authorizing_id": "{C2C_ID}",
            "authorizing_type": "clicktocall",
            "auto_answer_loopback": true,
            "from_uri": "{EXTENSION}@{ACCOUNT_REALM}",
            "inherit_codec": false,
            "loopback_request_uri": "{CONTACT}@{ACCOUNT_REALM}",
            "request_uri": "{CONTACT}@{ACCOUNT_REALM}",
            "retain_cid": true
        },
        "dial_endpoint_method": "single",
        "endpoints": [
            {
                "invite_format": "loopback",
                "route": "{EXTENSION}",
                "to_did": "{EXTENSION}",
                "to_realm": "{ACCOUNT_REALM}"
            }
        ],
        "export_custom_channel_vars": [
            "Account-ID",
            "Authorizing-ID",
            "Authorizing-Type",
            "Loopback-Request-URI",
            "From-URI",
            "Request-URI"
        ],
        "ignore_early_media": true,
        "loopback_bowout": "false",
        "outbound_call_id": "c2c-{C2C_ID}-{RANDOM}",
        "outbound_callee_id_name": "{EXTENSION}",
        "outbound_callee_id_number": "{EXTENSION}",
        "outbound_caller_id_name": "{C2C NAME}",
        "outbound_caller_id_number": "{CONTACT}",
        "simplify_loopback": "false",
        "start_control_process": "false",
        "timeout": 30
    },
    "node": "{NODE_HASH}",
    "request_id": "{REQUEST_ID}",
    "revision": "{REVISION}",
    "status": "success",
    "timestamp": "{TIMESTAMP}",
    "version": "4.3.1"
}

Change

POST /v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}/connect

curl -v -X POST \
    -H "X-Auth-Token: {AUTH_TOKEN}" \
    http://{SERVER}:8000/v2/accounts/{ACCOUNT_ID}/clicktocall/{C2C_ID}/connect